Obviously an early effort, as there were way! too! many! exclamation! marks! used throughout. Also, frequently difficult to tell at times exactly whose POV it was. And don't even get me started on the inconsistencies about the entrepreneur with years of experience, but this was his first venture just one year ago. Or that the programmer responsible for the system was a contractor, and apparently had no stock options. Very obvious the author doesn't live in Silicon Valley!